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Remove Camfrog from the "allow" list, then try to sign on again and then say it is OK when Camfrog requests Internet access.If you still can't sign on, go to the "Camfrog" menu in your main application window and try deactivating Camfrog Pro, then try again.Your firewall software is probably blocking Camfrog from accessing the Internet. Now go to your firewall software and remove Camfrog from the allowed applications list.
If you already registered and need to insert your serial number, then go under the "Camfrog" menu in the main application window, choose "Activate Camfrog Pro" and then insert the serial number to upgrade.Click the "Block" button in the IM window and they won’t be able to contact you again through that nickname.Find the "Help" option under the "Camfrog" menu in the main application window and be sure "Check client version at logon" has a check by it.If someone sends you a rude IM, choose "Give Bad Feedback" under the Camfrog menu in the IM window.If this user gets several bad feedbacks from different users, he won’t be able to IM anyone for a variable period of time.Perhaps the Pro serial number you are using was deactivated for some reason.If you still can't sign on after trying all these things, try rebooting your computer.If your nickname is stolen, please register a new one. For example "Nimo Codec Pack" and "Ace Mega Codec Pack" can cause your video window to be black and not work properly with Camfrog. If you an antivairus or firewall then add Camfrog to the "allow" list.To avoid having your nickname stolen, pick a password with letters and numbers and capital and lower case letters. Do not use this password of course, please make your own. If you upgraded to a new version, sometimes your antivirus can be confused.Open the "Private call&File Transfer" tab and choose to "Auto answer" (not recommended) incoming video calls or to set a password for incoming calls.Now you can connect to your client at home from another location to have a remote webcam.